ImplAg implag

SERVICE · IMPLAG

ImplAg Rescue Support

Technical support for implant complications. When a screw breaks, an abutment has to be removed or the implant system is unclear, we help dental practices select the right instruments and prosthetic components – by phone or on site by appointment.

PRODUCT SELECTION

Free of charge

by phone

IMPLANT IDENTIFICATION

€25 per case

plus VAT

ON SITE

Flat rate per case

plus travel & parts

EXPERIENCE

Since 1978

dental technology

QUALIFICATION

§ 83 MPDG

medical device consultant

EXPERIENCE THAT COUNTS IN AN EMERGENCY

You treat – we know the technology

Complications are rare, which is exactly why routine with the special instruments is often missing when it matters. We know the kits, the implant systems and the typical pitfalls – and help you find the right solution quickly.

SERVICES & PRICES

Three levels – transparently charged

Choose the support you need. All prices plus VAT.

LEVEL 1

Product selection by phone

Want to know which rescue kit, abutment or spare part fits your needs? We are happy to advise you on product selection by phone.

Selection of the right rescue kit
Abutments and spare parts
Purchase or rental kit

Free of charge

LEVEL 2

Implant identification & prosthetic options

For a case-related assessment, we review your X-rays and available information on the implant. On this basis, we help identify the implant and discuss suitable prosthetic components and possible solutions.

Review of X-ray, photos, implant passport
Implant identification, also for third-party systems
Matching prosthetics and digital data

€25 per case

LEVEL 3

Technical support on site

For fractured screws, abutment removal and similar cases, we come to your practice with the right equipment by appointment.

Preparing the kit with your team
Technical support during the procedure
Consumables and wear parts (tips, drills, re-taps) are charged additionally

Flat rate plus travel – agreed in advance

TOPICS

How we support you

Technical support – you carry out the treatment.

Topic	Our support	Phone	On site
Fractured screw	Selection and use of the rescue kit, guided drilling and unscrewing · ESR Kit, Screw Remover Kit	✓	✓
Fractured abutment	Removal of the abutment fragment with AR tip or remover · ESR Kit	✓	✓
Damaged hex / thread	Round bur, mini AR tip, re-cutting with re-tap · ESR Kit	✓	✓
Implant removal	Selection of the removal kit, torque and procedure · Implant & Screw Remover Kit	✓	✓
Peri-implantitis	Cleaning protocol: mechanical, chemical, defect regeneration · NiTi Brush, R-Brush, HYBENX	✓	✓
Implant identification	Identifying third-party implants from X-rays and photos	✓	–
Prosthetic selection	Matching abutments, screws and spare parts – also for third-party systems	✓	–
Digital support	CAD/CAM libraries, scan bodies, Ti-bases for lab and practice	✓	–

MANUFACTURER KITS & UNIVERSAL SOLUTIONS

The right kit for your system

Depending on the implant system and case, manufacturer-specific rescue kits such as the OSSTEM ESR Screw Saver Kit or universal screw saver or screw remover kits may be suitable. We check suitability in advance based on the available system and case information.

OSSTEM ESR Kit →NeoBiotech Screw Remover Kit →Surgident Screw Removal Kit →Implant & Screw Remover Kit →MCTBIO Implant & Screw Removal Kit →

WHAT WE DO

Technical advice on instruments and implant systems
Preparation of and instruction on the rescue kit
Technical support during the procedure
Planning of the new prosthetic restoration

WHAT WE DON'T DO

No diagnosis and no indication
No work in the patient's mouth
No treatment – this is solely the dentist's responsibility

HOW IT WORKS

From call to solution

1. Call us or book a service – with a short case description.
2. Send documents: X-ray, photos and, if available, implant passport or manufacturer details.
3. We recommend kit and procedure – by phone, or we arrange an on-site appointment. The flat rate and expected additional costs are agreed with you in advance.
4. Follow-up: invoicing as agreed and ordering of the new restoration.

▶ Tip: The more information you send (manufacturer, diameter, year of placement), the faster we find the solution.

All rescue kits and peri-implantitis products: Go to complication management →

Note: Rescue Support is technical support for dental professionals by a medical device consultant under § 83 MPDG (German Medical Devices Act). Diagnosis, indication and treatment remain with the treating practice.